Oxford House College Review_04

비즈니스 전화 영어 회화 표현

 

전화 받을 때

Hello. This is Kim(이름) from brand-1st company(소속).

Hello. Thank you for calling. This is brand-1st company(소속). How can I help you?

Good afternoon, this is brand-1st company(소속). How can I help you?

 

인사 및 자기 소개

This is Kim(이름) from brand-1st(소속).

Hello. This is Kim(이름). I'm calling about...

 

성함 물어볼 때

Can(Could) I have(take) your name?

Who's calling please?

Who am I speaking to?

May(Can) I ask who's calling?

 

무슨 일로 전화 주셨나요?

What is this regarding?

What is this about?

May I ask what this is regarding?

May I ask what this is about?

 

누군가와 통화가 가능한지 요청할 때

Is Lee available?

May I speak to Mr Lee?

I'd like to talk with Mr Lee.

 

통화 가능하신지 알아보겠습니다.

I'll see if Mr Lee is available

 

전화 연결해 드릴게요.

I'll put you through to Mr Lee in a moment.

 

지금 전화 통화하기 괜찮으세요?

Is this a good time (to call)?

 

혹시 제가 곤란할 때 전화했나요?

Did I catch you at a bad time?

Am I catching you at a bad time?

 

제가 다시 전화드릴게요.

I'll try back.

I'll try him back later this afternoon.

 

전화 드리라고 할까요?

Would you like him to call you back?

Woud you like him to return your call?

 

잠시 기다려달라고 말할 때(비격식, 격식 순)

Please hold.

Hold, please.

Hold on, please.

Hang on.

Just a(one) second.

Just a moment.

 

Can you please hold?

Can I put you on hold (for a moment, please)?

Would you mind holding for just a moment?

If it is OK with you, I am going to put you on hold for a moment.

 

잘 못들었을 때, 다시 말해달라고 부탁할 때

Sorry?

Pardon?

I'm sorry. I didn't catch that. Could you repeat that, please?

I'm sorry. Do you mean to say...?

Would you mind speaking a little more slowly?

Woud you mind slowing down?

 

지금 자리에 안계십니다.

He's out at the moment.

He's away from his desk.

He's not at his desk.

He's out(off) sick today(아파서).

He's out for lunch(점심 먹으러 가서).

He just stepped out a few minutes ago(잠깐 나가셔서).

He left for the day(퇴근해서).

 

메세지 남기시겠어요?

Can I take your message for her(메세지 제가 남겨드릴까요)?

Would you like to leave a message?

 

더 궁금하신 점 있으실까요?

Is there anything else I can do for you today?

Is there anything else I can help you with?

Is there anything else you need (to know)?

 

전화 마무리할 때

Thank you for calling. Have a great day. Bye.